Refund policy

The Stovening products are usually made to order through our production partners. Because each item is produced after the order is placed, returns and exchanges are limited.

Damaged, defective, or incorrect items

If your item arrives damaged, misprinted, defective, or different from what you ordered, contact us within 14 days of delivery. Include your order number, the email used at checkout, and clear photos of the issue and packaging. If the issue is confirmed, we will work on a replacement, refund, or other reasonable fix.

Wrong size, address errors, or buyer's remorse

We cannot guarantee refunds or exchanges for wrong sizes, buyer's remorse, accidental orders, or address mistakes. Please review product details, sizing, colors, shipping address, and cart contents before checking out.

Cancellations

Orders may move into production quickly. If you need to cancel, contact us as soon as possible. We cannot guarantee cancellation once production has started or an order has shipped.

How to contact us

Use the Contact page at thestovening.com and include your order number so we can find the order quickly.